Access trusted health goods and services in one place
Beyond records and AI support, Tiba connects patients to a healthcare marketplace where they can book consultations, order pharmacy products, and schedule lab tests from verified providers.
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Book telehealth consultations with verified clinicians.
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Order medication and wellness products from licensed pharmacies.
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Schedule lab tests and receive results in your health record.
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Track activity securely with trusted providers and consent controls.
Save, pay, and manage your health cover in one place
Tiba Wallet helps patients set aside funds for medical expenses and pay smoothly across consultations, pharmacy orders, lab services and hospital bills.
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Save towards planned and emergency healthcare expenses.
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Pay providers quickly and securely from one wallet.
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Access microinsurance options for inpatient and outpatient cover.
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Track your benefits and transactions in one simple view.
Tiba™ is our proprietary AI model built for healthcare in this region. We are fine-tuning it on local, contextual medical information — so it understands the conditions, practices, and realities of care in Africa and your community. Context is at the core: by grounding Tiba in region-specific data, we aim for an assistant that is accurate, relevant, and that improves as we add more local knowledge.
We adhere to the highest standards of data protection, and are currently in the process of achieving SOC2 Type II certification, ensuring your data is always safeguarded.
All data remains fully encrypted, strictly confidential, and is used solely for providing secure, reliable services.
FAQ
Got questions? We've got answers
Data security, AI features for patients and providers, and how Tiba keeps you in control.
Yes. All data is encrypted in transit (TLS) and at rest (AES-256). We maintain comprehensive audit trails and design for compliance with SOC 2. We never sell or share your health data for marketing or third-party use.
The AI is educational and supportive only. You can upload medical documents or voice notes and the system extracts key information. You can search records in plain language and get a clear summary. The AI explains records, test results, and medications in simple language — it never diagnoses, prescribes, or tells you to change medications.
The marketplace is where patients can access healthcare services and goods from verified providers. Patients can book consultations, order pharmacy products, and schedule lab tests — while keeping activity connected to their health record.
We onboard providers with verification checks and maintain audit trails for marketplace activity. Patients see provider listings and services inside the ecosystem, and interactions remain tied to consent controls and secure records.
Tiba Wallet helps you save for medical expenses and pay for services in one place. You can track transactions and manage healthcare spending across consultations, pharmacy orders, and lab services.
Through the patient portal, you see every consent request from a hospital or provider, and you choose to approve or deny access per facility with optional expiration dates. You can revoke consent at any time, view audit logs, and download or upload records from any device.
Your data is stored in secure, access-controlled environments. Only authorized users — you and providers you've consented to — can access your records. Multi-tenant design keeps each organization's data logically separated, and you see exactly who has access via audit logs.
Yes. We provide technical support and regularly ship product and AI improvements. System updates are rolled out to minimize disruption. Contact us for pricing, implementation timelines, or custom needs.
Still have questions about Tiba?
Our team is happy to walk you through how Tiba works for you.
